InternalServerError: No connection could be made because the target machine actively refused it

m.ward

Code (in C#) has been running successfully each working day since July 2020. Today I had to recreate my Windows User Profile and now my code won't run. Any ideas?

Full error message is: "InternalServerError: No connection could be made because the target machine actively refused it 127.0.0.1:36036"

Please note:

• I am running Eikon desktop (not web app) and am logged in
• I checked the API key which is unchanged from that which is in my code

Jirapongse

@m.ward

You can verify if the API Proxy is running by accessing the following URLs via a web browser.

• http://127.0.0.1:9060/api/status
• http://127.0.0.1:9000/ping?all

The output looks like this:

If you can access those URLs, you can specify the TPC port used by the Eikon Data API .NET by using the following code.

eikon.SetPort(9060);

m.ward

Thanks @Jirapongse

When I click on either of those links I get '127.0.0.1 refused to connect. '

smajumdar1

i have the same problem. I tested both

• http://127.0.0.1:9060/api/status
• http://127.0.0.1:9000/ping?all

and they are fine.

But still see

No connection could be made because the target machine actively refused it 127.0.0.1:36036

How to solve the problem?

raksina.samasiri

Hi @m.ward and @smajumdar1

Can you please try restarting your machine and Eikon Data API then retry running the code again and please tell us if the issue still persists?

m.ward

@Jirapongse - thanks for your answer, adding the port number fixed the issue.